Houston Water Co.Houston WaterWhole-home systems

Service & repair

Help after installation, and for systems we didn't install.

Call or send a request and tell us what's happening. We'll give you the price, or how it's figured, before any paid work starts.

Softener repair

Not softening, using too much salt, stuck in regeneration or leaking. We check the valve, settings and resin and tell you whether repair or replacement makes more sense.

RO filter changes

Prefilter about every 6 months and membrane every 1 to 3 years, depending on your water and use. We bring the right cartridges for your model.

Maintenance visits

Settings, salt level, backwash schedule, carbon and leak checks, with everything recorded in your account.

Warranty help

Installation problems are covered by our 2-year workmanship warranty, and we handle manufacturer claims for the equipment we installed.

System from another company?

We service other brands when parts are available and the system is in safe, workable condition. Tell us the brand and model if you know it.

Care plans

We don't sell recurring plans yet. Book service whenever you need it; your account keeps your equipment and service history.

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