What it fixes
- White scale on faucets and showerheads
- Spots on glass and dishes
- Soap and shampoo that won't lather
- Buildup in the water heater and appliances
How it works
Water passes through a tank of resin beads that swap hardness minerals for sodium. When the resin is full, the softener rinses it with salt water from a separate salt tank and starts again. Ours uses a metered valve, so it only regenerates when you've actually used enough water, which saves salt and water.
Softener or filter?
A softener fixes hardness. It doesn't change chlorine taste or smell, remove sediment, or treat iron or sulfur. A carbon filter handles taste and odor. Many homes want both, which is our Clean + Soft package.
What's included
- Metered downflow softener and salt tank, sized to your measured hardness and household
- Standard installation at an existing loop or approved main-line connection
- Bypass valve so you can service it without shutting off the house
- Setup, programming and a walkthrough
- 2-year workmanship warranty plus the manufacturer's warranty
What can change the price
- No existing softener loop (a new loop is quoted separately)
- No drain or outlet near the install spot
- Removing old equipment
- Permit fees in your city
- Outdoor enclosures or unusual plumbing
Care
Keep the salt tank topped up with the salt we specify, usually every month or two depending on use. We check settings and salt level on service visits.
Common questions
Does a softener make water safe to drink?
No. A softener reduces hardness, which is about scale and cleaning, not safety. For drinking water, people often add a kitchen reverse osmosis system.
Will my water feel different?
Soft water lathers more easily and can feel slick in the shower. That's the soap rinsing differently, not residue.
How much salt does it use?
It depends on your hardness and how much water you use. The metered valve only regenerates when needed, which keeps salt use down.
Can it go on a home with a septic system?
Yes, with a demand-initiated softener and discharge routed the way Texas septic rules allow. We check this on every septic home.