Signs you may have it
- White crust on faucets, showerheads and glass doors
- Spots on dishes and glasses after the dishwasher
- Soap and shampoo that won't lather
- A water heater that pops or rumbles
How to know for sure
Hardness is measured in grains per gallon. Your free in-home test measures it at your tap, which is also how we size a softener.
How it's fixed
A whole-home softener removes the hardness minerals before they reach your fixtures, so new scale and spotting drop off. Existing buildup still needs one good cleaning.
What a softener won't fix
Chlorine taste or smell, sediment, iron stains and sulfur smell need different treatment. If you have more than one problem, the test sorts them out.
Common questions
Is hard water unsafe?
Hardness is about scale and cleaning, not safety.
Will a softener make glass completely spot-free?
It removes the hardness that causes most spotting. Other dissolved minerals and how surfaces dry can still leave some marks.